• All orders over $250.00 will need to be signed for upon delivery.
• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped Overnight for an additional cost.
• SPECIAL ORDER PARTS that are EXPEDITED ORDERS will ship once the part is received.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.

*Local pick up is at our warehouse in Winston Salem NC*

• RETURNS WILL NOT BE ACCEPTED WITH OUT PRIOR APPROVAL.
• Return request need to be within 30 days of receipt.
• Contact us to arrange for any returns.
• We do not accept returns for harnesses or airbags.
• A copy of the invoice will need to be included with the return.
• There is a 15% restocking fee charged against all returned parts.
• Parts must be re-saleable and in the original packaging. DO NOT WRITE ON, REMOVE, OR COVER ANY NISSAN PART NUMBER LABELS.
• Any parts that are refused for return will either be disposed of or sent back to the buyer at their expense.
• We cannot take back used parts.
• HAZMAT (Hazardous materials) parts are not returnable.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• We must be notified of any damages or missing parts within 48 hours of receipt of goods.
• Any repairs must be approved by Nissan Wholesale direct prior to the completion of the repair.

• If no VIN# is entered when ordering parts, buyer must pay for return shipping on incorrect parts ordered. No credit will be given on original shipping charges. With the VIN#, we are able to make sure that the part ordered is the correct one for the vehicle before shipping. If the error is on our part (example: part pulled wrong, etc.) then we will gladly take the part back and issue a full credit. Since the online catalog is not the "official" Nissan catalog, we can not guarantee the accuracy of part numbers in the online catalog. Please provide us with your VIN# upon checkout so we may verify that the part ordered is correct for your vehicle. In the event that there is a catalog error, we will contact you and see if you would like to change your order. In the event the catalog provided a number that was incorrect, we DO NOT match the price of the correct part. We will refund your entire order before shipping out, and allow you to purchase the correct part on a new order.

Core Returns

Some items have a core charge added to them. When you purchase a part with a core charge, the core amount will be added to the total price. This charge ensures that we will receive the old part back so we can send it back to GM for credit.

In order to receive credit on your core, please return the item to:

Nissan Wholesale Direct

Attn: Core Returns

5415 Kelley Moore Drive

Winston Salem, NC 27105

Please note:

-Core return shipping cost is the responsibility of the customer.

-Cores need to be returned in the original box they were packed in.

- PLEASE DO NOT COVER OR WRITE ON ANY OF THE GM LABELS ON THE PACKAGING. WE CANNOT ISSUE CREDIT IF THE LABELS ARE COVERED OR WRITTEN ON

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.
• Special order parts (parts not in stock) may only be cancelled up until 2:00pm EST. After that, the order is processed to Nissan and cannot be stopped.